Please ensure you fully read our Terms of Service before you place your order as they constitute a legally binding agreement.

We reserve the right to modify these terms of service at any time without prior notification.

1) General Definitions and Terms

The following words used in this agreement apply to You, the customer: "You", "Your".

The following words used in this agreement apply to Us, the seller: "Us", "Our", "We", "HaxHost".

The terms "website", "the website", "this website" refer to https://www.haxhost.com.

2) Payment

After payment has been received, your service will be available to you from your client area within the timeframe advertised on our website.

All services are provided digitally , and you can manage them after successfull payment within your client area.

3) Refunds

Due to the nature of products we sell (i.e. digitally downloadable products) we are unable to provide refunds under any circumstances. This is because once purchased, you will have access to the files we charge for.

Any charge-backs you attempt to make via PayPal or other payment gateways will be argued strenuously by us with reference to these terms and conditions of sale. You must ensure you fully read our terms as well as the website description of any services you purchase, as no refunds will be available unless the product you purchased is significantly different from what is described by us on this website.

This however does not apply to our 3 Day MoneyBack Guarantee program , where you can ask for your money back within 3 days of your purchase if this option is enabled for the specified service.

4) Support

Support will only be provided for paid products and services if your account is in good standing. If there are outstanding payment issues relating to your account, or you are using a free product, support will not be provided.

We reserve the right to refuse user support for any reason, such as, but not limited to, abusive or offensive communiation directed towards our staff.

5) Services

By purchasing a service from us, you agree to provide us with the necessary information required to complete the service. You also acknowledge and agree that the advertised time frame for completion of the service by us is dependent on your prompt delivery of information requested by us and is advertised in working hours. You also acknowledge and agree that we reserve the right to increase or decrease the time frame for the service completion at any time wihout notice, if required due to high levels of demand or any other influencing factor.

By purchasing a service from us, you acknowledge and agree that any work and/or website code provided to you, by us, must not be transferred, sold, re-sold, distributed and/or re-distributed to anyone other person, company, third party and/or any un-related legally responsible being. You also agree not to transfer ownership of work and/or website code provided by us to any third party, in exchange for any form of consideration (including but not limited to monetary consideration and/or financial gain) or free of charge.

By purchasing a service from us, you acknowledge and agree that we will not be held legally and/or financially liable for any loss of data and/or loss of earnings in relation to any third party user account credentials you provide us with.

6) Quotations

All quotations issued by us will be valid for a maximum period of 30 days. After this time, we reserve the right to provide a new quote if necessary.

You acknowledge and agree that by accepting a quotation, all communication and agreements made prior to your acceptance shall form contractual obligations for both parties, enforceable by law and to be construed in accordance with these Terms of Service.

If, for any reason, you decide against us completing the agreed works once they are already in progress, we reserve the right to either conclude the contract as originally agreed, or to charge the total amount of the contract value in order to bring the contract to an end.

If there is significant deviation part way through a project that is already in progress, we reserve the right to either conclude the contract as originally agreed, or to charge the total amount of the contract value in order to bring the contract to an end.

You acknowledge and agree that there will be no transfer of ownership rights/intellectual property unless payment has been made in full. If payment is outstanding for any reason, no ownership rights, intellectual property rights or copyright protection will be afforded to you.

7) Currency Conversion

If you elect to make your payment by direct bank transfer into our UK account, you acknowledge and agree that the payment must be made in GBP (Great British Pounds). Before sending payment in GBP, we will provide you with the total amount owed in GBP. You acknowledge and agree that this value will be calculated using exchange rates provided by Reuters (UK).

8) Limitation of Liability

By ordering any product or service from us, and/or by using this website, you agree that we will not be held legally and/or financially liable for any loss of data and/or loss of earnings. You also agree that we will not be held legally and/or financially liable for any loss of earnings for the period of website down-time that is required to complete any service.

To the extent permitted by applicable law, HaxHost hereby disclaims any and all warranties, whether express or implied, statutory or otherwise as to the accuracy of any information contained on any of our websites and, accordingly, HaxHost shall have no liability (save in relation to death or injury arising through its negligence) for any loss or damage howsoever arising and of whatever nature incurred in the use of any HaxHost website or reliance on any information contained on it including, without limitation, any direct, indirect or consequential loss, loss of business, loss of goodwill or loss of profits.

9) Applicable Language, Law and Jurisdiction

All products and services provided by us may require communication in English language in order to complete a service or provide a product. By purchasing any product and/or service from us, you acknowledge and agree to be bound by our Terms of Service, as written and defined in English. By ordering a product and/or service from us, you acknowledge and agree that we will not be held legally and/or financially responsible for your failure to read and/or understand these Terms of Service.

Your use of this website, any material accessed or downloaded from it and the operation of these Terms of Service and any dispute or claim arising out of or in connection with such matters, their subject matter or formation (including but not limited to non-contractual disputes or claims) shall be governed by, construed and interpreted in accordance with the laws of England and Wales and You agree to submit to the jurisdiction of the English Courts.

If you have breached and/or violated these Terms of Service, we reserve the right to bring legal proceedings against you in:

the courts of the country of your residence

the courts of the location of your access, use or storage of any materials obtained from the website

the courts of the location of any breach by you of these Terms of Service; and/or

the courts of the location of your authorisation of any of the above acts.

In the event of a civil law suit decided in our favour, you acknowledge and agree that all legal fees will be paid by you or the company you represent that is party to the case.

Last Updated: 18th March 2017

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